Terms of Service

Welcome to Graphix Factory! By accessing or using our website, https://graphixfactory.shop, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before making any purchase or using our services. If you do not agree to these terms, please do not use our website.

1. General Information

We reserve the right to update, modify, or change these Terms of Service at any time, and the changes will be effective immediately upon posting on this page.

2. Product Information

We offer a range of metal wall art designed to add beauty to any space. All product descriptions, prices, and availability are subject to change without notice. We make every effort to ensure the accuracy of product information on our website, but errors may occur. In such cases, we will inform you and offer alternatives.

3. Order Processing and Shipping

  • Order Processing Time: We process all orders within 1-2 business days.
  • Delivery Time: After processing, delivery typically takes 3-5 business days.
  • Shipping: We offer free shipping on all orders within the United States.
  • Tracking: You will receive tracking information via email once your order has been shipped.

4. Payment Methods

We accept the following payment methods:

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Venmo
  • Visa

All payment transactions are processed securely through trusted payment gateways.

5. Returns and Refunds

  • Return Policy: If you are not satisfied with your purchase, you may return it within 30 days of receipt.
  • Refunds: Refunds will be processed within 3-5 business days after the return is received and inspected.
  • Restocking Fee: We do not charge any restocking fees on returns.
  • Return Process: To return an item, please email us at support@graphixfactory.shop. Once your return is accepted, a refund will be issued to the original payment method.
  • Exchanges: The fastest way to exchange an item is to return the current one and, once the return is accepted, make a separate purchase for the new item.

6. Account Responsibilities

To make a purchase, you may be asked to create an account on our website. You are responsible for providing accurate, current, and complete information when creating your account. If your account information changes, you must update it immediately. You agree to keep your account credentials confidential and not share them with any third party.

7. Intellectual Property

All content on the website, including images, graphics, logos, text, and product descriptions, is the property of Graphix Factory and is protected by copyright laws. You may not use, reproduce, or distribute any of the website’s content without our written permission.

8. Limitation of Liability

Graphix Factory is not liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our total liability for any claim related to your purchase or use of the website is limited to the amount paid by you for the product(s) in question.

9. Privacy and Security

Your use of our website is also governed by our Privacy Policy. We respect your privacy and take steps to protect your personal information. For more information, please read our Privacy Policy.

10. Prohibited Activities

By using our website, you agree not to:

  • Use our site for any unlawful purposes.
  • Engage in any activity that could damage, disable, or impair the functionality of the website.
  • Use any automated systems to scrape, crawl, or access data on the website.
  • Submit false or misleading information when making a purchase.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the state of Michigan, USA. Any disputes arising from these terms or your use of the website shall be resolved in the courts located in Bay City, Michigan.

12. Contact Us

If you have any questions regarding our Terms of Service or need assistance, please contact us: