Payment Policy

At Graphix Factory, we are committed to providing a smooth and secure shopping experience. This Payment Policy outlines the payment methods accepted on our website and provides essential information about payments for your convenience.

1. Accepted Payment Methods

We offer a wide variety of secure payment methods to ensure that your transaction is convenient and secure. You can use the following payment options when making a purchase at Graphix Factory:

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Venmo
  • Visa

We strive to provide flexible payment options to suit your preferences. All payments are processed securely, and we never store your sensitive payment details.

2. Order Processing Time

Once your payment is successfully processed, we begin preparing your order immediately. Our order processing time is 1-2 business days. Orders placed after business hours or during weekends and holidays will be processed on the next business day.

3. Currency and Pricing

All prices listed on our website are in USD (United States Dollars) unless otherwise stated. We strive to keep our prices transparent and up-to-date. The final amount billed will include applicable taxes and shipping fees.

We offer free shipping within the USA, so there are no additional charges for standard shipping unless otherwise noted.

4. Order Confirmation

After placing an order and completing your payment, you will receive an order confirmation email. This email will contain your order details, including the items purchased, billing information, and expected delivery time. If you do not receive an order confirmation email, please check your spam or junk folder. If the email is still not found, please contact us at support@graphixfactory.shop.

5. Payment Security

We take the security of your personal and payment information seriously. Our website uses industry-standard encryption technology (SSL) to protect your data. We ensure that your payment information is handled by trusted payment gateways such as PayPal, Shop Pay, and other secure services. You can shop with confidence knowing that your payment details are protected throughout the transaction process.

6. Payment Declines or Errors

If your payment is declined or there is an issue with processing your payment, please double-check the payment details and ensure that your billing information is correct. If the problem persists, you may want to contact your bank or payment provider for assistance.

If you continue to experience issues, please reach out to our customer support team at support@graphixfactory.shop for further assistance.

7. Refunds and Chargebacks

In the event of a return, refund, or chargeback, we process refunds within 3-5 business days. Refunds will be issued to the original payment method. If there are any issues or delays, please contact our support team, and we’ll work to resolve the situation promptly.

For more information about returns and refunds, please refer to our Return and Refund Policy.

8. Payment Plan Options

At this time, we do not offer payment plans or installment options. However, we encourage you to use third-party services like PayPal or Shop Pay, which may offer financing options or installment payments.

9. Contact Us

If you have any questions regarding your payment or need assistance, our customer service team is here to help. You can reach us through the following methods: